Warranty
End-User Product International Limited Warranty
This end-user international limited warranty ("Warranty") is extended by Direct Dispense LLC to the original purchaser ("Purchaser") of the Direct Dispense SMARTConnect System ("Product") accompanied by this Warranty and is not transferable.
Direct Dispense LLC warrants the Product against defects in material or workmanship under normal use for the applicable warranty period of five (5) years ("Warranty Period"), beginning from the date of original purchase by Purchaser. If the Product becomes defective during the Warranty Period, Direct Dispense LLC will, at its option and without charge, repair the Product with new or reconditioned components or parts, or replace the Product with a new or reconditioned product of the same or functionally equivalent model.
This Warranty does not cover and shall be void for defects or damages resulting from casualty, accident, transportation, misuse or abuse, neglect, alterations, service or repair by other than Direct Dispense LLC, improper installation, operation or maintenance, improper connections with peripherals, or other causes not arising out of defects in materials or workmanship.
End-User Product International Limited Warranty
This end-user international limited warranty ("Warranty") is extended by Direct Dispense LLC to the original purchaser ("Purchaser") of the Direct Dispense SMARTConnect System ("Product") accompanied by this Warranty and is not transferable.
Direct Dispense LLC warrants the Product against defects in material or workmanship under normal use for the applicable warranty period of five (5) years ("Warranty Period"), beginning from the date of original purchase by Purchaser. If the Product becomes defective during the Warranty Period, Direct Dispense LLC will, at its option and without charge, repair the Product with new or reconditioned components or parts, or replace the Product with a new or reconditioned product of the same or functionally equivalent model.
This Warranty does not cover and shall be void for defects or damages resulting from casualty, accident, transportation, misuse or abuse, neglect, alterations, service or repair by other than Direct Dispense LLC, improper installation, operation or maintenance, improper connections with peripherals, or other causes not arising out of defects in materials or workmanship.
Return Policy
100% Satisfaction Guarantee
Any customer not satisfied with the SMARTConnect System ("Product") may return the Product for a full refund of the purchase price within 60 days of the original purchase date.
In order to return a Product, customer must have proof of purchase date and must first obtain a return authorization number ("RAN") from Direct Dispense LLC. Any Product returned without an RAN is not eligible for refund.
A Product that is damaged through casualty, accident, transportation, misuse or abuse, neglect, alterations, service or repair by other than Direct Dispense LLC, improper installation, operation or maintenance, improper connections with peripherals, or other causes not arising out of defects in materials or workmanship is not eligible for refund.
If you need to reach us to obtain an RAN, please see Contact Us page for details.
All Products must be returned to:
Direct Dispense LLC
PO Box 6548
Avon, CO 81620
Any customer not satisfied with the SMARTConnect System ("Product") may return the Product for a full refund of the purchase price within 60 days of the original purchase date.
In order to return a Product, customer must have proof of purchase date and must first obtain a return authorization number ("RAN") from Direct Dispense LLC. Any Product returned without an RAN is not eligible for refund.
A Product that is damaged through casualty, accident, transportation, misuse or abuse, neglect, alterations, service or repair by other than Direct Dispense LLC, improper installation, operation or maintenance, improper connections with peripherals, or other causes not arising out of defects in materials or workmanship is not eligible for refund.
If you need to reach us to obtain an RAN, please see Contact Us page for details.
All Products must be returned to:
Direct Dispense LLC
PO Box 6548
Avon, CO 81620